Business Process Reengineering Bibliography
by
Edwin B. Dean
- Carr, D. K. and H. J. Johansson (1995). Best Practices in Reengineering: What Works and What Doesn't in the Reengineering Process, McGraw-Hill, Inc., New York NY.
- Davidson, W. H. (1993). "Beyond Re-Engineering: The Three Phases of Business Transformation," IBM Systems Journal, Vol. 32, No. 1, January (reprinted in IEEE Engineering Management Review, Vol. 23, No. 2, Summer, 1996, pp. 17-26).
- Hammer, M. and J. Champy (1993). Reengineering the Corporation: A Manifesto for Business Revolution, HarperBusiness, New York NY.
- Hammer, M. and S. A. Stanton (1995). The Reengineering Revolution: A Handbook, HarperBusiness, New York NY.
- Kelada, J. N. (1994). "Is Reengineering Replacing Total Quality?," Quality Progress, Vol. 27, No. 12, December, pp. 79-83.
- Manganelli, R. L. and M. M. Klein (1994). The Reengineering Handbook: A Step-by-Step Guide to Business Transformation, AMACON, New York NY.
- Rupp, R. O. and J. R. Russell (1994). "The Golden Rules of Process Redesign," Quality Progress, Vol. 27, No. 12, December, pp. 85-90.
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