Business Process Reengineering Bibliography

by
Edwin B. Dean

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Carr, D. K. and H. J. Johansson (1995). Best Practices in Reengineering: What Works and What Doesn't in the Reengineering Process, McGraw-Hill, Inc., New York NY.

Davidson, W. H. (1993). "Beyond Re-Engineering: The Three Phases of Business Transformation," IBM Systems Journal, Vol. 32, No. 1, January (reprinted in IEEE Engineering Management Review, Vol. 23, No. 2, Summer, 1996, pp. 17-26).

Hammer, M. and J. Champy (1993). Reengineering the Corporation: A Manifesto for Business Revolution, HarperBusiness, New York NY.

Hammer, M. and S. A. Stanton (1995). The Reengineering Revolution: A Handbook, HarperBusiness, New York NY.

Kelada, J. N. (1994). "Is Reengineering Replacing Total Quality?," Quality Progress, Vol. 27, No. 12, December, pp. 79-83.

Manganelli, R. L. and M. M. Klein (1994). The Reengineering Handbook: A Step-by-Step Guide to Business Transformation, AMACON, New York NY.

Rupp, R. O. and J. R. Russell (1994). "The Golden Rules of Process Redesign," Quality Progress, Vol. 27, No. 12, December, pp. 85-90.

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