Statistical Quality Control
from the Perspective of Competitive Advantage
Edwin B. Dean
Grant and Leavenworth (1988) note that "One important tool in statistical quality control is the Shewhart control chart ... The power of the Shewhart technique lies in its ability to separate out these assignable causes of quality variation. This makes possible the diagnosis and correction of many production troubles and often brings substantial improvements in product quality and reduction of spoilage and rework." The reduction in spoilage and rework equates to reduced cost. The improvement in quality relates to an increase in value. Thus, statistical quality control is a double barreled driver for competitive advantage.
- Grant, E. L. and R. S. Leavenworth (1988). Statistical Quality Control, 6th ed., McGraw-Hill Book Company, New York NY.
- Statistical Quality Control Bibliography
- Founders of Quality Bibliography
Table of Contents |
Quality Technologies |