Statistical Quality Control

from the Perspective of Competitive Advantage

by
Edwin B. Dean

Grant and Leavenworth (1988) note that "One important tool in statistical quality control is the Shewhart control chart ... The power of the Shewhart technique lies in its ability to separate out these assignable causes of quality variation. This makes possible the diagnosis and correction of many production troubles and often brings substantial improvements in product quality and reduction of spoilage and rework." The reduction in spoilage and rework equates to reduced cost. The improvement in quality relates to an increase in value. Thus, statistical quality control is a double barreled driver for competitive advantage.

References

Grant, E. L. and R. S. Leavenworth (1988). Statistical Quality Control, 6th ed., McGraw-Hill Book Company, New York NY.

Bibliographies

Statistical Quality Control Bibliography
Founders of Quality Bibliography

Table of Contents | Quality Technologies | Use