Quality Function Deployment Bibliography

by
Edwin B. Dean

Adams, R. M. and M. D. Gavoor (1990). "Quality Function Deployment: Its Promise and Reality," 1990 ASQC Quality Congress Transactions, San Francisco, CA, USA, pp. 33-38.
Akao, Y., ed. (1990). Quality Function Deployment, Productivity Press, Cambridge, MA, USA.
Anon. (1989-96). Transactions from the Symposia on Quality Function Deployment
Anon. (1993). "What's QFD?," Industry Week, 1 November.
Anon. (1994). "Designing for Customer Satisfaction," Management Decision, Vol. 32, No. 5, pp. 37-38.
Anthony, M. and A. Dirik (1995). "Simplified Quality Function Deployment for High-Technology Product Development," Visions, April, pp. 9-12.
Bahil, A. T. and W. L. Chapman (1993). "A Tutorial on Quality Function Deployment," Engineering Management Journal, Vol. 5, No. 3, September, pp. 24-35.
Berglund, R. L. (1993). "QFD a Critical Tool for Environmental Decision Making," ASQC Quality Congress Transactions, ASQC, Boston, MA, USA.
Bergman, B., A. Gustafsson and N. Gustafsson (1991). "Quality Function Deployment as a Tool for the Improvement of a Course in Total Quality Management and Methodology," Deuxime Symposium Renault-Volvo de la QualitŽ: Management et Techniques AvancŽes, Paris, France.
Brown, P. G. (1991). "QFD: Echoing the Voice of the Customer," AT&T Technical Journal, March/April.
Burrows, P. (1991). "In Search of the Perfect Product," Electronic Business, 17 June, pp. 70-74.
Charteris, W. (1993). "Quality Function Deployment: A Quality Engineering Technology for the Food Industry," Journal of the Society of Dairy Technology, Vol. 46, No. 1, February, pp. 12-21.
Chen, C. and S. F. Bullington (1993). "Development of a Strategic Plan for an Academic Department Through the Use of Quality Function Deployment," Computers and Industrial Engineering, Vol 25, Nos. 1-4, pp. 49-52.
Clausing, D. (1988). "Quality Function Deployment," in Ryan, N. E., ed., Taguchi Methods and QFD, American Supplier Institute Inc., Dearborn, MI, USA.
Clausing, D. and S. Pugh (1991). "Enhanced Quality Function Deployment", Design and Productivity International Conference, Honolulu, HI, USA, 6-8 Feb.
Cohen, L. (1988). "Quality Function Deployment," National Productivity Review, Vol. 36, No. 2, Summer, pp. 197-208.
Cohen, L. (1995). Quality Function Deployment: How to Make QFD Work for You, Addison-Wesley Publishing Company, New York, NY, USA.
Conti, T. (1989). "Process Management and Quality Function Deployment," Quality Progress, December, pp. 45-48.
Day, R. G. (1993). Quality Function Deployment: Linking a Company with Its Customers, ASQC Quality Press, Milwaukee, WI, USA.
Dean, E. B. (1992). "Quality Function Deployment for Large Systems", Proceedings of the 1992 International Engineering Management Conference, Eatontown, NJ, USA, 25-28 October.
De Vera, D., T. Glennon, A. A. Kenny, M. A. H. Khan, and M. Mayer (1988). "An Automotive Case Study," Quality Progress, June, pp. 35-38.
Eccles, E. W. (1994). "Quality Function Deployment," Engineering Designer, January/February, pp. 9-11.
Ermer, D. S. (1995). "Using QFD Becomes an Educational Experience for Students and Faculty," Quality Progress, May, pp. 131-136.
Eureka, W. E. and N. E. Ryan (1994). The Customer-Driven Company: Managerial Perspectives on Quality Function Deployment, 2nd. ed., ASI Press, Dearborn, MI, USA.
Ferrell, S. F. and W. G. Ferrell Jr. (1994). "Using Quality Function Deployment in Business Planning at a Small Appraisal Firm," The Appraisal Journal, Vol. 62, No. 3, July, pp. 382-390.
Florusse, L. B. and D. P. Clausing (1992). "A Detailed Framework for Quality Function Deployment Phase 3, Process Engineering", Working Paper, Massachusetts Institute of Technology, Cambridge, MA, USA, 28 December,
Frank, S., and J. Green (1992). "Applying Quality Function Deployment: A Team Approach to Design with QFD," Army Research, Development, & Acquisition Bulletin, May-June, pp. 14-19.
Graessel, R. and P. Zeidler (1993). "Using Quality Function Deployment to Improve Customer Service," Quality Progress, November, pp. 59-63.
Gopalakrishnan, K. N., B. E. McIntyre, and J. C. Sprague (1992). "Implementing Internal Quality Improvement with the House of Quality," Quality Progress, September, pp. 57-60.
Graham, R. E., R. B. Furnas, and M. Babula (1993). Design and Implementation of a Pilot Orientation Program for New NASA Engineering Employees, May, NASA TM 105907.
Griffin, A. (1992). "Evaluating QFD's Use in US Firms as a Process for Developing Products," Journal of Product Innovation Management, Vol. 9, pp. 171-187.
Guinta, L. R. and N. C. Praizler(1993). The QFD Book, American Management Association, New York, NY, USA.
Halbleib, L., P. Wormington, W. Cieslak, and H. Street (1993). "Application of Quality Function Deployment to the Design of a Lithium Battery," IEEE Transactions on Components, Hybrids, and Manufacturing Technology, Vol. 16, No. 8, December, pp. 802-807.
Hales, R., D. Lyman, and R. Norman (1994). "QFD and the Expanded House of Quality," Quality Digest, February.
Hauser, J. R. and D. Clausing (1988). "The House of Quality," The Harvard Business Review, May-June, No. 3, pp 63-73.
Havener, C. L. (1993). "Improving the Quality of Quality," Quality Progress, November, pp. 41-44.
Hjort, H., D. Hananel and D. Lucas (1992). "Quality Function Deployment and Integrated Product Development," Journal of Engineering Design, Vol. 3, No. 1, pp. 17-29.
Hrones, J. A. Jr., B. C. Jedrey Jr. and D. Zaaf (1993). "Defining Global Requirements with Distributed QFD," Digital Technical Journal, Vol. 5, No. 4, Fall, pp. 36-46.
Hunter, M. R. and R. D. Van Landingham (1994). Quality Progress, April, pp. 55-59.
Kealin, O. and R. L. Klein (1992). "How QFD Saved a Company: The Renaissance Spirometry System," Transactions from the Fourth Symposium on Quality Function Deployment, Novi, MI, USA, 15-16 June, pp. 129-138.
King, R, (1987). "Listening to the Voice of the Customer: Using the Quality Function Deployment System," National Productivity Review, Summer, pp. 277-281.
King, R. (1989). Better Designs in Half the Time: Implementing Quality Function Deployment in America, GOAL/QPC, Methuen, MA, USA.
Kogure, M. and Y. Akao (1983). "Quality Function Deployment and CWQC in Japan," Quality Progress, October, pp. 25-29.
LaSala, K. (1994). "Identifying Profiling System Requirements with Quality Function Deployment," Proceedings of the Fourth Annual International Symposium of the National Council on Systems Engineering, Vol. 1., San Jose CA, 10-12 Aug, pp. 249-254.
Lee, K. (1995). A Method to Incorporate Optimization and Fuzzy Information in Quality Function Deployment, Ph.D. Dissertation, College of Engineering, Wichita State University, Wichita, KS, USA.
Lyman, D., R. F. Buesinger, and J. P. Keating (1994). "QFD in Strategic Planning," Quality Digest, May, pp. 45-52.
Lu, M. H., C. N. Madu, C. Kuei, and D. Winokur (1994). "Integrating QFD, AHP and Benchmarking in Strategic Marketing," Journal of Business & Industrial Marketing, Vol. 9, No. 1, pp. 41-50.
Maddux, G. A., R. W. Amos, and A. R. Wyskida (1991). "Organizations Can Apply Quality Function Deployment as Strategic Planning Tool," Industrial Engineering, September, pp. 33-37.
Maduri, O. (1992). "Understanding and Applying QFD in Heavy Industry," Journal for Quality and Participation, January/February, pp. 64-69.
Mallon, J. C. and D. E. Mulligan (1993). Quality Function Deployment - A System for Meeting Customers' Needs," Journal of Construction Engineering and Management, Vol. 119, No. 3, September, pp. 516-31.
Marsh, S., J. W. Moran, S. Nakui, and G. Hoffherr (1991). Facilitating and Training in Quality Function Deployment, GOAL/QPC, Methuen, MA, USA.
Masud, A. S. M., and E. B. Dean (1993). "Using Fuzzy Sets in Quality Function Deployment," Proceedings of the 2nd Industrial Engineering Research Conference, Los Angeles, CA, USA, 26-27 May.
McElroy, J. (1989). "QFD: Building the House of Quality," Automotive Industries, January, pp. 30-32.
Mehta, P. (1994). "Designed Chip Embeds User Concerns," Electronic Engineering Times, January 24.
Mizuno, S. and Y. Akao, ed. (1994). QFD: The Customer-Driven Approach to Quality Planning and Development, Asian Productivity Organization, Tokyo, Japan, available from Quality Resources, One Water Street, White Plains, NY, USA, 10601.
Murgatroyd, S. (1993). "The House of Quality: Using QFD for Instructional Design in Distance Education," The American Journal of Distance Education, Vol. 7, No. 2, pp.34-48.
Norman, R., B. Dacey and D. Lyman (1991). "QFD: A Practical Implementation," Quality, Vol. 30, No. 5, pp. 36-40.
O'Neal, C. R. and W. C. LaFief (1992). "Marketing's Lead Role in Total Quality," Industrial Marketing Management, Vol. 21, pp. 133-143.
Pugh, S. (1981). "Concept Selection - A Method That Works," International Conference on Engineering Design ICED 81, Rome, Italy, 9-13 March 1981.
Raynor, M. E. (1994). "The ABC's of QFD: Formalizing the Quest for Cost-Effective Customer Delight," National Productivity Review, Summer, pp. 351-357.
Reed, B. R. and D. A. Jacobs (1993). Quality Function Deployment for Large Space Systems: Guidelines for Implementation of Quality Function Deployment (QFD) in Large Space Systems, Prepared for NASA by Old Dominion University, Contract No. NAS1-19859, Task 28.
Reynolds, M. J. (1989). "Industry Professionals Speak Out: The Importance of the Quality Concept," Elastomerics, Nov., pp. 13-16.
Schauerman, S., D. Manno, and B. Peachy (1994). "Listening to the Customer: Implementing Quality Function Deployment," Community College Journal of Research and Practice, Vol. 18, pp. 397-409.
Schubert, M. A. (1989). "Quality Function Deployment - A Means of Integrating Reliability Throughout Development," Proceedings of the Society of American Value Engineers Conference, pp. 93-98.
Shillito, M. L. (1992a). "Quality Function Deployment: The Total Product Concept," in Shillito, M. L. and D. J. De Marle, ed., Value, Its Measurement, Design, and Management, John Wiley & Sons Inc, New York, NY, USA.
Shillito, M. L. (1992b). "Customer Oriented Product Concepting Beyond the House of Quality," Transactions from the Fourth Symposium on Quality Function Deployment, Novi, MI, USA, 15-16 June, pp. 272-288.
Sullivan, L. P. (1986). "Quality Function Deployment," Quality Progress, June.
Van Treeck, G., and R. Thackeray (1991). "Quality Function Deployment at Digital Equipment Corp.," Concurrent Engineering, Vol. 1, No. 1, January/February.
Wasserman, G. S. (1993). "On How to Prioritize Design Requirements During the QFD Planning Phase," IEE Transactions, Vol. 25, No. 3, May, pp. 59-65.

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